CUSTOMER SERVICE

For all order-related inquiries or general questions, please feel free to email our customer care team at info@newstarseed.com or kindly fill out the form below.

🌙 Please note: Direct messages (DMs) regarding orders will be answered after all customer service emails have been lovingly tended to. For the smoothest and fastest support, we recommend reaching out via email.

If you are reaching out about an existing order, please include your full name and order number to help us locate your order with ease.

✨ Kindly allow up to 72 hours for a response.
Our customer service hours are Monday to Thursday, from 9:00 AM – 5:00 PM (MST).

Messages sent over the weekend will be gently responded to on Monday morning.

Whether you have questions about your order or anything else, we are here for you and are grateful for the opportunity to support you. Thank you for being part of our community.